Our updated site audit process supports our open and honest culture | Chevron Green Services

Our updated site audit process supports our open and honest culture

Our updated site audit process supports our open and honest culture

Published on 04 Apr 2024

Over the past few months, we've made some changes to our site auditing process.

We take safety and compliance seriously and these changes are a result of our proactive approach to safety, improvement and efficiency.

We've focused on making our audits fit for purpose, and as such have made them simple, free of unnecessary duplication and concise to complete – taking no more than 30 minutes. As part of the changes, we've decided that we will no longer be scoring our inspections.

We found that scoring meant that people would always play the system to some extent. We also noticed that scoring implies failure as well as success. And we found that it tended to be that praise was given for not identifying issues rather than for openness and honesty. Which in turn keeps issues hidden.

We see issues raised as opportunities for improvement, and our upgraded audit process fits nicely alongside our cultural pillar of trust, honesty and integrity. As always with our procedures, we welcome feedback from across the business, both from those being inspected and those doing the audits.

We will continue to refine the process as we implement it across the business to streamline the process even more.

Find out more about our de-vegetation and site clearance services

“Chevron Green Consultancy, as part of our strategic supply chain have been working on landscape assessments within our survey programme of the soft estate. These surveys ascertain requirements for specific habitat management, resulting in a valuable data source which will inform effective future resource allocation and asset management. Our innovation in commissioning the surveys and the very high-quality data provided from CGC has been recognised nationally by National Highways as the standard required across all areas and is now the benchmark set for other areas to achieve.”

Nick Pilcher, Senior Environmental Specialist, National Highways

“Chevron Traffic Management has recently had the pleasure of working alongside Chevron Green Services on the Southwest M&R cyclic maintenance grass cutting works. The benefits this has given us has made a big impact on being able to maximise outputs whilst also collaborating with other works across the network. Having all this in-house has streamlined our processes and allowed us to build even stronger relationships throughout the Group businesses and with our client Ringway. It has been great working with Chevron Green Services, and we look forward to working alongside them for the rest of these works and future works to come.”

JayJay Whitehead, Interim Area Operations Manager, Chevron Traffic Management

“We have been working with Chevron Green Services for the past three months now on our HMPF contract, maintaining TfL’s trees and vegetation in the North London area. The teams provided by Dean and Matt have been first class and really have delivered some real quality work within a short timeframe. A fantastic team and company and I look forward to our continued collaboration.”

Matt Smith, Horticultural Supervisor, TKJV

“We are really pleased with the service provided by Chevron Green Services as part of our strategic supply chain. They’re very helpful; planning, organising and delivering all works streams to a high quality. We’re very happy with the level of service on our grassland and woodland plots and are looking forward to continuing our relationship with Chevron Green Services.”

Gary Lewis, Soft Estate Manager, Connect Plus Services

“From the offset Chevron Green Services were very professional. At the very first meeting Chevron Green Services reinforced Kier Highways strict stakeholder management policy and offered up assurances to a worried landowner. These assurances were upheld tenfold as the project met its conclusion. National Highways and Kier Highways were very happy with the stakeholder management as well as the quality of the works and agreed that they are happy to continue to work with Chevron Green Services in the future.”

Michael Smith, Project Manager Area 4 Schemes Dept, Kier Highways

“Chevron Green Services were very helpful throughout the scheme. The team undertook the works safely and used appropriate technology (such as robocutters) to eliminate risks where possible. The team were knowledgeable and even managed to easily accommodate vast changes to the scope of works when this was required.”

Shaun Craig, Site Agent, Ringway

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